About

An engineering practice that answers to the owner

isonew is based in Raleigh, North Carolina, and works with owner-led companies in the United States and Brazil. Our client is the person whose money is at risk, which changes how we scope, price, and argue.

Who we are for

Companies between ten and three hundred people

Big enough that manual work is expensive, small enough that one good system changes the week. If you have an internal platform team, you probably do not need us.

  • Fit

    Owner-led and operationally busy

    The decision maker is close to the work and can approve a change in a meeting rather than a quarter.

  • Fit

    Process-heavy service or operations businesses

    Quoting, dispatch, intake, scheduling, and reporting are where our work pays back fastest.

  • Poor fit

    Companies looking for the cheapest hands

    We are not the lowest bidder, and pretending otherwise wastes both sides' time.

  • Poor fit

    Projects that need a pilot for the announcement

    If the goal is to be seen doing AI rather than to change a number, we are the wrong firm.

The practice in numbers

Three figures we can back up

Stated with the base they come from, so you can judge how much weight they carry.

Processes mapped in Diagnostics

40+Counted across the intake and Diagnostic engagements we have run to date

Weeks to the first system in production

4 to 8Planning range we scope against, measured from the end of the Diagnostic

Clients who continue past phase one

3 of 3Small base and stated as such: every Diagnostic client so far moved into a build

How we behave

Commitments we can be held to

  • 01

    We label estimates as estimates

    Any number on this site that is not measured is marked as a planning figure. We would rather be checkable than impressive.

  • 02

    You own everything

    Code, cloud accounts, data, and documentation sit under your organization from the first day of work.

  • 03

    We say no to work that does not pay back

    If the arithmetic does not hold, we will tell you and lose the sale. It is cheaper for both of us than a project nobody uses.

They told us not to build one of the three things we asked for. That is when we trusted the other two.
Owner, operations client · shared with permission, name withheld

Who does the work

You meet the people who build it

Leadership runs the Diagnostic and stays on the engagement. The full team, engineering and operations included, is on the team page.

Ronan Pinho, Founder & CEO, Board Advisor
Leadership

Ronan Pinho

Founder & CEO, Board Advisor

Runs the Diagnostic conversations with owners and decides what we take on. Sits on the other side of the table often enough to know which projects quietly never pay back.

ronanpinho.com
Rennan Santiago, Chief Technology Officer
Leadership

Rennan Santiago

Chief Technology Officer

Owns architecture and every technical commitment we make. Decides what gets built, what gets bought, and what gets left alone.

Thiago Salomao, Chief Operating Officer
Leadership

Thiago Salomao

Chief Operating Officer

Keeps scope, schedule, and handover honest. If a phase is slipping, you hear it from him before it becomes your problem.

One next step, and it is a paid one on purpose

The AI Opportunity Diagnostic is a fixed-scope engagement. You leave with a ranked plan you can act on with us or without us.