Service · Data & Systems Integration

Your numbers already exist. They just disagree.

Most reporting problems are not analytics problems. They are copy-and-paste problems. We connect the systems that hold the data, agree on definitions once, and make the report read from the source.

  • Definitions agreed in writing before a single pipeline is built
  • Failures alert a person instead of silently producing stale numbers
  • Works with the accounting, CRM, and operations tools you already pay for
  • No monthly rebuild of the same spreadsheet

What you get

Deliverables, not slideware

  • 01

    Source inventory

    Every system that holds a number your business acts on, who owns it, and how current it is.

  • 02

    Agreed definitions

    What counts as a job, a customer, revenue, and a closed month, written down and used consistently everywhere.

  • 03

    Automated pipelines

    Scheduled, monitored transfers with alerting on failure, so a stale number is noticed before a meeting.

  • 04

    Operating dashboard

    The handful of figures the owner checks weekly, sourced from the pipelines rather than assembled by hand.

metric-definitions.md
  • 01Revenue: invoiced, excluding tax, on invoice date
  • 02Active customer: any order in the last 90 days
  • 03Job margin: invoiced minus labour and materials booked
  • 04Owner of each definition: named, with a review date
  • 05Source of record per metric: named system, not a file
Sample of the deliverable. Most reporting disputes end the day this document exists.

How it runs

What actually happens, step by step

No discovery theatre. Each step ends with something you can read or use.

  1. 01

    Source inventory

    Every place a number currently lives, including the spreadsheets on someone's desktop.

  2. 02

    Agree definitions

    One written meaning per metric, signed off by the people who argue about it today.

  3. 03

    Build the pipeline

    Data moves on a schedule, with failures that alert instead of failing quietly.

  4. 04

    One dashboard

    The operating numbers on a single screen, reading from the source.

Tangible

What lands in your hands

Named objects with a format and a week attached, so the handover is easy to picture.

  • System blueprint

    Services, queues and data paths, drawn once and kept current.

    PDF · 6 pagesWeek 2
  • Source repository

    Yours from day one. Commit history, README and setup script included.

    Git repo + READMEWeek 1
  • Running environment

    The thing itself, deployed, with your data and your users on it.

    Live URLPhase one
  • Handover pack

    Access, documentation and a recorded session with your team driving.

    Recording + notesFinal week
Sample

System Blueprint

Every service, queue and data path, drawn once and kept current.

6 pp
Download the sample (PDF)

This is the real template, with client figures replaced by representative ones. Read it before you talk to us — if the format is not useful to you, the engagement will not be either.

Before and after

What the change looks like in the week

Red is the cost you carry today. Green is what the system gives back.

Today

  • Two departments quote different revenue for the same month
  • Reporting day costs a person most of a week
  • Data is retyped between systems, with the errors that implies
  • Decisions wait for a number that is already three weeks old

After

  • One definition per metric, used by everyone
  • Reports refresh themselves and flag their own failures
  • Systems exchange data directly, no retyping step
  • Current figures available the morning you need them

Objections

Answered before you ask

Do we need a data warehouse?

Often not. At your size a small, well-monitored set of pipelines beats a platform nobody has time to run. We size the solution to the team that has to maintain it.

Our systems are old and have no API.

Common, and workable. Scheduled exports, database access, or a thin service in front of the legacy system usually solves it without replacing anything.

Who maintains it afterwards?

You can, and we document it for that. If you prefer, we keep a light support arrangement, but it is optional by design.

One next step, and it is a paid one on purpose

The AI Opportunity Diagnostic is a fixed-scope engagement. You leave with a ranked plan you can act on with us or without us.

Still sizing the problem? Write to us in your own words first. A person reads it.