GTM ENGINEERING STUDIO — RESEARCH TRIANGLE, NC
The GTM operating system that scaled a B2B SaaS from 0 to 3,000+ customers with 93% retention and 150% YoY for 3 years.
Now installing the same system for other founders — diagnostic to first cohort in 14 days. Built by an operator out of Apex, NC. Founder pricing for the first 5 RTP clients.
3,000+
B2B customers scaled to
93%
Net revenue retention
150%
YoY growth 3 years running
14
Days from kickoff to first cohort
01 — THE PROBLEM
Most B2B SaaS founders are running acquisition without loops or instrumentation.
By Series A, your board wants CAC payback under 18 months, LTV/CAC above 3, and NRR above 110%. You can't report what you don't measure. You can't measure what you didn't instrument. You can't compound what isn't a loop.
Most agencies sell traffic. Most fractional CMOs sell decks. Most growth consultants sell sales-led-only or PLG-only when 2026 demands both. None of them close the gap between 'we got leads' and 'we have a compounding revenue engine'.
02 — THE SYSTEM
ISONEW is the GTM operating system. The Foundation Sprint is how we install it.
DIAGNOSE
Days 1-3. ICP refinement. Funnel teardown. Retention cohort analysis. Motion fork decision: sales-led, PLG-assisted, or hybrid based on your ACV, ICP, and product activation pattern.
INSTRUMENT
Days 4-9. Site rebuilt for conversion. CRM stages mapped to your motion. Attribution live. At least one growth loop instrumented (referral, content, usage-driven, or virality based on motion fork).
ACTIVATE
Days 10-14. Outbound and/or inbound live based on motion. First validated cohort. Retention signals instrumented. 30-day operating playbook delivered.
$15,000 flat. Founder pricing for the first 5 RTP clients.
Read the Sprint detail →03 — PROOF
We ship our own systems first.
ChatSac
Exited operating role — Board member0 → 3,000+ customers. 93% retention. 150% YoY × 3.
Founded 2021. Agentic AI customer service for enterprise across LATAM, US, Europe. ACVs up to $100K. Built the multi-API orchestration, the consultative sales playbook, the attribution model, and the executive team.
3,000+ customers · 93% retention · 150% YoY × 3 · 40% CAC reduction
Read full case study →ChurnDefense
Current — Co-founder & CROPredictive retention for B2B SaaS.
Health scores lag reality by 45-60 days. ChurnDefense detects momentum shifts 30+ days before cancellation. Currently in design partner phase — onboarding select B2B SaaS companies.
04 — METHODOLOGY
Built on the operators who actually built modern B2B SaaS — sales-led AND PLG.
The Foundation Sprint operationalizes three frameworks based on your motion fork. We're practitioners, not certified consultants. Methodology is the floor, not the ceiling.
SALES ACCELERATION FORMULA — Roberge
For sales-led motions. Hire metric-driven. Train identically. Measure relentlessly. Embedded in CRM stages and sales playbook.
PRODUCT-LED GROWTH — Bush, Verna
For PLG-assisted motions. Activation as north star. Time-to-value as the KPI. Loops over funnels. Embedded in product onboarding and usage-driven triggers.
BOW-TIE REVENUE MODEL — van der Kooij
For NRR. Acquisition is half the funnel. Onboarding, adoption, expansion, advocacy are where 2026 valuations are won. Embedded in retention instrumentation.
FRICTION DIAGNOSIS — ISONEW
Map every customer friction point. Rank by revenue impact. Eliminate top 3 in sprint. Refined across 11 years of operator practice.
05 — FIT
Built for a specific founder. Honest about who we decline and what motion we install.
Right fit
- Post-seed B2B SaaS, $1-5M raised, pre-Series A.
- Founder is de facto Head of Revenue.
- 3+ months of customer cohort data exist.
- ACV between $15K and $100K.
- Headquartered or operating in the Triangle preferred.
Motion fit (decided in diagnostic)
- Sales-led: ACV >$30K, long cycle, complex evaluation.
- PLG-assisted: ACV $15-50K, self-serve activation possible.
- Hybrid: ACV variable, dual personas (user + buyer).
- We don't pre-commit. Motion fork is a decision, not a default.
We decline
- Pre-revenue or no PMF signal.
- B2C, e-commerce, agencies hiring agencies.
- Founders looking for "marketing help" without product maturity.
- Anyone whose CAC payback isn't computable yet.
Get value before you decide. Two free entry points, no email required for one of them.
Free GTM Teardown
45-min recorded Loom of your site, funnel, and motion. Delivered in 48 hours. We score 6 dimensions and call out the top 3 revenue leaks.
Request teardown →GTM Score (self-serve)
6-question diagnostic across ICP clarity, motion fit, instrumentation, retention signal, loop presence, and founder bandwidth. 4 minutes. No email required.
Take the score →When you're ready for the Foundation Sprint, the conversation starts on /apply. $15K flat, 14 days, 5 founder slots open.